Testimonials

Just wanted to let you know how much your seminar helped me change the way I do things. I believe I have greatly improved the manner in which I deal with co-workers and drivers. Professional decorum on the telephone seems like such a simple thing, I didn’t even realize how lax I had become. Another big area was swearing. I finally took a moment to listen to myself.  I was shocked at how pervasive foul language had become in my daily life. This has had a huge impact on how I interact with every one, especially my family. I am embarrassed at how coarse I was.

When you get a moment, please send me the templates for expectations. I am looking forward to sharing them with my current drivers as well as the new ones. I think the current drivers will appreciate knowing we are sincerely interested in their well being, not just making noise about it.

Thanks again for personal upgrade.

Patrick Farley
Driver Manager,
WEL Companies

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What They're Saying

Before Impact began doing Post Employment Surveys, I thought we were doing a good job with exit interviews and understood the real reasons drivers were leaving Transport America. Exit Interviews do not compare to having Impact contact our past employees.

Impact has identified the real causes for our turnover,...

Steve Sichterman
Director of Recruiting ,
Transport America

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